Half Price Books - Bookseller 09/2021 - Current 

Dallas, TX 

• Researches customer needs and keeps up to date with the newest releases for current product recommendations.

• Deploys problem-solving and analytical skills to track customer orders, search titles, relay condition details, and fulfill e-commerce requests.

• Achieved renovation goals by prioritizing shelving duties with team members, and coordinating layouts with management.

• Collaborates with the e-commerce team to assess all daily tasks and develop a checklist that organizes over 300 orders.

• Identifies the newest promotional deals and local events to increase customers' return rates.

Pratt Institute - Resident Assistant 02/2017 - 05/2020 

Brooklyn, NY 

• Facilitated floor meetings addressing resident concerns, resolving complaints, and disseminating important campus information.

• Coordinated six annual events with resident assistant staff, enhancing community engagement and resident interaction.

• Managed budget planning and conducted evaluations post-events, gathering feedback to improve future programming.

• Processed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports using Microsoft Excel and Word.

Bookstr - Graphic Designer 09/2019 - 12/2019 

Manhattan, NY  

• Communicated through phone, email, and in-person visits to present mockups and review adjustments for online author interviews.

• Defined requirements for book releases with clients, established deadlines, and managed interview project milestones.

• Collaborated with the photography and AV teams to develop graphics needed for live videos and website promotions.

• Analyzed social media follower trends to design new visual templates and illustrations, which boosted views received on the Bookstr website, Instagram, Facebook, and YouTube.

Pratt Institute

Brooklyn, NY 

BACHELOR OF FINE ARTS